POLICIES
Please review the following policies before purchasing. We want every transaction to be clear and straightforward, particularly when purchasing a vintage or pre-owned watch online. If you have any questions about a watch or our terms, please contact us before completing your purchase.
AUTHENTICITY & DESCRIPTION
We stand behind the authenticity of the watches we sell and make every effort to describe each watch accurately based on our examination, research and the information available to us.
Vintage watches can have complicated histories. Components may have been replaced during servicing, dials may have been restored or refinished, and straps, buckles, crystals, crowns and other parts may have changed over decades of ownership. When a replacement, restoration, customization or other material detail is known to us, we make every effort to disclose it.
Unless specifically stated otherwise, accessories such as straps and buckles should not be assumed to be original to the watch.
Descriptions of age, production period, reference, originality or other historical details are based on the best information reasonably available to us. With older or poorly documented watches, some information may be approximate or impossible to establish with certainty.
CONDITION
All watches offered by Fabsuisse are vintage or pre-owned unless specifically described as new.
Normal signs of age and previous use should be expected. These may include scratches, patina, discoloration, softened edges, bracelet wear or stretch, marks to crystals, and other cosmetic changes consistent with age.
We make every effort to photograph and describe notable condition issues. Photographs and videos show the actual watch offered for sale and should be reviewed carefully as part of the description.
Colors and finishes may appear somewhat different depending on lighting, reflections, screen settings and viewing conditions. This is particularly true of mother-of-pearl, metallic and highly reflective dials and surfaces.
MECHANICAL CONDITION & SERVICE
Vintage watches are mechanical objects, and their performance should not be compared directly with that of a new modern watch.
Depending on the individual piece, a watch may be inspected, tested, adjusted, regulated or serviced by our independent watchmaker before being offered or shipped. The work performed varies according to the needs of each watch and should not be interpreted as a full mechanical service unless specifically stated.
When significant service information is known, we make every effort to include it in the individual listing.
A vintage mechanical watch may require future adjustment, maintenance or repair even if it is running properly at the time of sale. Previous service history is generally unknown unless specifically stated otherwise.
Every quartz watch receives a fresh battery prior to shipping. A new battery confirms that the watch has been fitted with a fresh power source but does not constitute a warranty of the movement or other electronic components.
TIMEKEEPING
Unless specifically stated otherwise, vintage mechanical watches are not guaranteed to perform within modern chronometer or manufacturer specifications.
Rate and performance can vary with position, temperature, power reserve, wearing habits and the age and condition of the movement. Any timing information provided represents the watch's performance when tested and should not be interpreted as a guarantee of identical future performance.
WATER RESISTANCE
Unless specifically stated otherwise, vintage and pre-owned watches should not be considered waterproof or water-resistant.
Even watches originally designed for water resistance may no longer provide the same protection due to the age of their cases, crowns, crystals, seals and other components.
We recommend avoiding exposure to water unless current water-resistance testing has been specifically documented for the watch.
PHOTOGRAPHS & VIDEO
All photographs and videos used by Fabsuisse are created by us and depict the actual watch being offered unless specifically stated otherwise.
We photograph primarily in natural light. Variations in lighting, reflections, screen calibration and viewing conditions may affect the appearance of color and finish. Photographs are intended to show the watch as accurately as reasonably possible, but should not be relied upon for exact color matching.
Measurements are taken by us where provided and should be considered approximate.
PAYMENT
Bank wire transfer is our standard payment method. PayPal invoices may be offered on a case-by-case basis, subject to transaction approval and additional verification requirements, which may include proof of identity.
Depending on eligibility, PayPal may offer payment by major credit or debit cards and supported digital wallets.
Customers who prefer purchasing through a marketplace may also visit our eBay or Chrono24 stores. Availability and pricing may vary between platforms.
Please contact us if you would like assistance purchasing a particular watch through either marketplace.
SHIPPING
Watches are carefully packed and shipped with tracking and insurance. A signature is required upon delivery for every watch shipment.
The buyer is responsible for providing a complete and accurate shipping address. Any special delivery requirements should be discussed with us before purchase.
Delivery estimates are estimates only. Carrier delays, weather, customs processing and other circumstances outside our control may affect delivery times.
INTERNATIONAL ORDERS
International purchases are handled by direct inquiry and are not available through our standard online checkout. Please contact Fabsuisse to discuss availability, shipping arrangements, payment requirements, and applicable restrictions.
We ship to many international destinations, subject to carrier, insurance, and legal restrictions.
Buyers are responsible for customs duties, import taxes, brokerage charges, and other fees imposed by the destination country unless otherwise agreed in writing. These charges are separate from the purchase price and shipping charge.
International buyers are responsible for understanding any import restrictions applicable in their country, including restrictions involving certain exotic-leather straps or other regulated materials.
RETURNS
All sales are final unless the watch is not running as represented at the time of sale.
Because our watches are vintage and pre-owned, normal signs of age, wear, patina and disclosed condition issues are not grounds for return. Differences in personal preference, fit, size, color perception or expectations regarding vintage timekeeping are also not grounds for return.
If a watch arrives not running when it was represented as running, please contact us promptly and do not attempt to open, repair, adjust or otherwise alter the watch. We will review the circumstances and provide instructions for the next step.
Any authorized return must be returned in the same condition in which it was received, together with any accessories, documentation or other items supplied with the watch.
No return should be sent without contacting us first.
ALTERATIONS AFTER DELIVERY
Fabsuisse cannot be responsible for damage, changes in condition or mechanical issues resulting from work performed by a third party after delivery.
A watch that has been opened, serviced, repaired, polished, modified or otherwise altered after receipt may no longer be eligible for any remedy otherwise available under these policies.
MANUFACTURER AFFILIATION
Fabsuisse is an independent seller of vintage and pre-owned watches. We are not an authorized dealer, agent or representative of the manufacturers whose watches we offer unless specifically stated otherwise.
Manufacturer names and trademarks are used solely to identify and describe the watches offered for sale.
ERRORS & AVAILABILITY
We make every effort to keep information, pricing and availability accurate. Occasionally, an error may occur or a watch may sell through another venue before the website has been updated.
We reserve the right to correct errors and to cancel and refund an order if a watch is unavailable or if material information in a listing or price was entered incorrectly.